Skip to main content
CONNECT POWERED BY AMERICAN FAMILY INSURANCE logo 1-888-239-9953
  • Home
  • Insurance Choices
    • Auto Insurance
      • Coverage
      • Benefits
      • Discounts
      • Payments
    • Home & Condo Insurance
      • Homeowners Standard Coverages
      • Condo Coverage
      • Additional Coverage Options
      • Discounts
      • Payments
    • Renters Insurance
      • Coverage
      • Benefits
      • Payments
    • Umbrella Insurance
      • Coverage
      • Discounts
      • Payments
    • Specialty Insurance
      • Coverage
    • Business Insurance
      • Coverage
  • Claims
    • Auto Claims
      • Filing an auto insurance claim
      • Auto insurance claim process
      • Repairing Your Car
      • Total loss car vs. repairable vehicles
      • What happens after your car is totaled?
      • How to determine car value
      • The basics of not-at-fault accidents
    • Homeowners Claims
      • Filing a homeowners insurance claim
      • Home insurance claim guide
    • Common Claims Questions
      • What to do after a car accident
      • How long does an insurance claim take to settle?
      • What to do if insurance denies claim and more claims tips
      • I’ve hired an insurance claim attorney - what can I expect?
      • What is subrogation?
      • What effect does a not-at-fault accident have on my insurance?
    • Types of Insurance Claims
      • Rear-end collisions
      • Parking lot accidents
      • Identity theft
      • Home theft
      • Water damage
      • Wind and hail damage
    • Ways to Report a Claim
      We're available 24 hours a day, 365 days a year. File a claim report online or report a claim anytime by calling us now.
      File a claim
  • Learning Center
    • Auto
      • Safe driving tips
      • Car maintenance
      • Car buying tips
    • Home & Renters
      • Home maintenance
      • Home safety
      • Home buying and selling
      • How to rent
    • Disaster Preparedness
      • Wildfires
      • Tornadoes
      • Hurricanes
      • Earthquakes
      • Floods
      • Natural Disasters
    • Understanding Insurance
      • Insurance coverage
      • Insurance Rates
      • Insurance terms
    • Florida Hurricane Mitigation Discounts
    • About
      • Benefits and Discounts

        Check out all the different benefits and discounts that we offer through CONNECT. From auto to home insurance, we've got you covered.

        See benefits and discounts
      • Customer Testimonials

        See what customers have to say about their experience with CONNECT. Read auto and home insurance reviews to learn about our superior customer service and more!

        Hear from our customers
    • Help
      • Contact Us
        Have questions around your insurance policy or claims? We’re here to help. Find a CONNECT phone number and other contact info you need.
        Visit our contact page
      • General FAQs
        Find answers to your billing, coverage, claims, documents and profile questions.
        See all FAQs
      • Holiday Hours
        On certain dates, some of our services may be limited.
        See our holiday hours
    • Careers
      • Our Values
        • Work/Life Balance
          • Diversity & Inclusion
            • Benefits
              • Development
                • Community
                  • Our Hiring Process
                  • Call
                    1-888-239-9953
                  • Log In
                  CONNECT POWERED BY AMERICAN FAMILY INSURANCE logo
                  • Home
                  • Insurance Choices
                    • Auto Insurance
                      • Coverage
                      • Benefits
                      • Discounts
                      • Payments
                    • Home & Condo Insurance
                      • Homeowners Standard Coverages
                      • Condo Coverage
                      • Additional Coverage Options
                      • Discounts
                      • Payments
                    • Renters Insurance
                      • Coverage
                      • Benefits
                      • Payments
                    • Umbrella Insurance
                      • Coverage
                      • Discounts
                      • Payments
                    • Specialty Insurance
                      • Coverage
                    • Business Insurance
                      • Coverage
                  • Claims
                    • Auto Claims
                      • Filing an auto insurance claim
                      • Auto insurance claim process
                      • Repairing Your Car
                      • Total loss car vs. repairable vehicles
                      • What happens after your car is totaled?
                      • How to determine car value
                      • The basics of not-at-fault accidents
                    • Homeowners Claims
                      • Filing a homeowners insurance claim
                      • Home insurance claim guide
                    • Common Claims Questions
                      • What to do after a car accident
                      • How long does an insurance claim take to settle?
                      • What to do if insurance denies claim and more claims tips
                      • I’ve hired an insurance claim attorney - what can I expect?
                      • What is subrogation?
                      • What effect does a not-at-fault accident have on my insurance?
                    • Types of Insurance Claims
                      • Rear-end collisions
                      • Parking lot accidents
                      • Identity theft
                      • Home theft
                      • Water damage
                      • Wind and hail damage
                    • Ways to Report a Claim
                      We're available 24 hours a day, 365 days a year. File a claim report online or report a claim anytime by calling us now.
                      File a claim
                  • Learning Center
                    • Auto
                      • Safe driving tips
                      • Car maintenance
                      • Car buying tips
                    • Home & Renters
                      • Home maintenance
                      • Home safety
                      • Home buying and selling
                      • How to rent
                    • Disaster Preparedness
                      • Wildfires
                      • Tornadoes
                      • Hurricanes
                      • Earthquakes
                      • Floods
                      • Natural Disasters
                    • Understanding Insurance
                      • Insurance coverage
                      • Insurance Rates
                      • Insurance terms
                    • Florida Hurricane Mitigation Discounts
                    • About
                      • Benefits and Discounts

                        Check out all the different benefits and discounts that we offer through CONNECT. From auto to home insurance, we've got you covered.

                        See benefits and discounts
                      • Customer Testimonials

                        See what customers have to say about their experience with CONNECT. Read auto and home insurance reviews to learn about our superior customer service and more!

                        Hear from our customers
                    • Help
                      • Contact Us
                        Have questions around your insurance policy or claims? We’re here to help. Find a CONNECT phone number and other contact info you need.
                        Visit our contact page
                      • General FAQs
                        Find answers to your billing, coverage, claims, documents and profile questions.
                        See all FAQs
                      • Holiday Hours
                        On certain dates, some of our services may be limited.
                        See our holiday hours
                    • Careers
                      • Our Values
                        • Work/Life Balance
                          • Diversity & Inclusion
                            • Benefits
                              • Development
                                • Community
                                  • Our Hiring Process
                                  • Log In
                                  Auto Benefits
                                  Auto Benefits
                                  • Insurance Choices
                                    • Auto Insurance
                                      • Coverage
                                      • Benefits
                                      • Discounts
                                      • Payments
                                    • Home & Condo Insurance
                                    • Renters Insurance
                                    • Umbrella Insurance
                                    • Specialty Insurance
                                    • Business Insurance
                                  • Insurance Choices
                                    • Auto Insurance
                                    • Home & Condo Insurance
                                    • Renters Insurance
                                    • Umbrella Insurance
                                    • Specialty Insurance
                                    • Business Insurance
                                  1. Home
                                  2. Insurance Choices
                                  3. Auto Insurance
                                  4. Benefits
                                  • Insurance Choices
                                    • Auto Insurance
                                      • Coverage
                                      • Benefits
                                      • Discounts
                                      • Payments
                                    • Home & Condo Insurance
                                    • Renters Insurance
                                    • Umbrella Insurance
                                    • Specialty Insurance
                                    • Business Insurance

                                  Auto Insurance Benefits

                                  Wide-Ranging Benefits from CONNECT 

                                  Hassle-Free Claims 

                                  We understand just how stressful being involved in an accident can be. So, we strive to make our claims process as pain-free as possible. You can: 

                                  • Report an accident 24 hours a day, seven days a week
                                  • Report losses over the phone or online — and you will be contacted within the next business day
                                  • Pick your own repair facility
                                  • Use one of our preferred car rental facilities

                                  Customer Service 

                                  Customer satisfaction is our number one priority; that means you’re not just a policy number to us — you’re a valued individual we strive to Handle With Care®. Our team is committed to working on your behalf to provide service that is truly exceptional. 

                                  Windshield Repair 

                                  A windshield crack can spread if it’s not repaired — that’s a definite safety risk. It’s why we include a Glass Repair Deductible Waiver with our car insurance policies for no additional cost. In other words, if your windshield can be repaired (rather than replaced), we'll waive your policy deductible. 

                                  Online Policy Management 

                                  Once you have purchased a policy with us, you can register your policy online, which allows you to manage your policy whenever it's convenient for you. 

                                  Among the actions you can take online are the following: 

                                  • Make a payment
                                  • Download ID cards
                                  • Access policy documents, such as declaration pages

                                  Road Trip Accident Accommodation Coverage 

                                  An accident is a sure way to ruin your road trip. Make it a little less stressful with Road Trip Accident Accommodation coverage. If you’re involved in an accident more than 100 miles from home and your car is disabled, this coverage helps with your out-of-pocket expenses for travel or accommodation.

                                  A.M. Best, the leading independent rater of insurers in the country, has rated the companies within the CONNECT group “A” (Excellent), the third highest of their 15 ratings, for financial strength, stability and soundness of operating performance. Better Business Bereau Accredited Business

                                  Get an Insurance Quote

                                  • Insurance Choices
                                    • Auto Insurance
                                    • Home & Condo Insurance
                                    • Renters Insurance
                                    • Umbrella Insurance
                                    • Specialty Insurance
                                    • Business Insurance
                                  • Claims
                                    • Auto Claims
                                    • Homeowners Claims
                                    • Common Claims Questions
                                    • Types of Insurance Claims
                                    • Ways to Report a Claim
                                  • Learning Center
                                    • Auto
                                    • Home & Renters
                                    • Disaster Preparedness
                                    • Understanding Insurance
                                    • Florida Hurricane Mitigation Discounts
                                    • About
                                      • Benefits and Discounts
                                      • Customer Testimonials
                                    • Help
                                      • Contact Us
                                      • General FAQs
                                      • Holiday Hours
                                  • Careers
                                    • Where you work matters
                                    • Work/life balance matters
                                    • People matter
                                    • Benefits matter
                                    • Your development matters
                                    • Community matters
                                    • The hiring process matters
                                  • Privacy
                                  • Security
                                  • Terms of Use
                                  • Company Information
                                  • Accessibility
                                  • Site Map
                                  • Lender

                                  © 2025 American Family Connect Property and Casualty Insurance Company, Inc. All rights reserved.

                                  CONNECT, powered by American Family Insurance, is the brand name of American Family Connect Property and Casualty Insurance Company and American Family Connect Insurance Company, Madison, WI. Depending on the state, auto policies are underwritten by either company, or by an affiliate, Midvale Indemnity Company, Madison, WI. Property policies are underwritten and issued by affiliates based in Boston, MA, including: Homesite Indemnity Company, Homesite Insurance Company, Homesite Insurance Company of California, Homesite Insurance Company of Florida, Homesite Insurance Company of Georgia, Homesite Insurance Company of Illinois, Homesite Insurance Company of New York, Homesite Lloyd’s of Texas, and Homesite Insurance Company of the Midwest. The American Family Connect Insurance Agency, Inc., places policies with related and unrelated companies. Each insurer is solely responsible for the claims on its policies and pays the Agency for policies sold. In Texas, certain property coverages may be underwritten by Ranchers & Farmers Mutual Insurance Company. Prices, coverages and privacy policies vary among these insurers. Each company has sole financial responsibility for its products. Some products, discounts, benefits, and savings may vary, may not be available in all states, and are subject to limitations.

                                  We provide this information to help you understand insurance. Any coverage is subject to the terms of your policy. Please refer to your policy and declaration page for complete coverage details.