How to Report an Insurance Claim Online with CONNECT

Filing an auto or home insurance claim is easy with CONNECT. We're available 24 hours a day, 365 days a year. Filing your auto or homeowners claim online is the quickest way to get the process started, but you can also report a claim anytime by calling the CONNECT claims number at 1-800-872-5246.

Auto Insurance Claim 

You can now report all auto claims online. This includes the following situations:

  • Auto glass claims
  • Roadside assistance claims
  • Theft claims

Simply log in to report your claim here. You will need to be prepared with the following information:

  • Your policy number
  • Vehicle information
  • Auto accident details
  • Police report (if applicable)
  • The name/insurance information for the other party involved in the accident (if applicable)

Need a repair shop? You’re always free to choose your own repair shop. Or to see if there’s a recommended shop in your area, use our handy search tool.

Home Insurance Claim

First things first: If you've suffered fire or water damage, contact us as soon as possible. If you need recommendations to help you protect your home from additional damage, we'll provide them. Or, if you need help knowing what to do next, we're ready to help. If you want to report your loss online and start your claim, log in here. If possible, please have the following information on hand:

  • Policy number
  • Loss details
  • Police report
  • Photos of the damage available

If you are unable to stay in your home, please make arrangements to stay elsewhere. Keep receipts for any out-of-pocket costs for lodging, food, etc. Do not discard any damaged items. They may be needed to review your claim. We will begin our investigation as soon as we have all claim information from you. Our goal is to handle your claim with care.

Not Insured by CONNECT?

Report a claim by filing a claim online as a guest or calling the CONNECT claims number: 1-800-872-5246. When you call, have your policy number, vehicle information, accident details, police report (if applicable) and name/insurance information for the other party involved on hand.

Questions? View our Frequently Asked Questions involving claims.