Skip to main content
CONNECT POWERED BY AMERICAN FAMILY INSURANCE logo 1-888-239-9953
  • Home
  • Insurance Choices
    • Auto Insurance
      • Coverage
      • Benefits
      • Discounts
      • Payments
    • Home & Condo Insurance
      • Homeowners Standard Coverages
      • Condo Coverage
      • Additional Coverage Options
      • Discounts
      • Payments
    • Renters Insurance
      • Coverage
      • Benefits
      • Payments
    • Umbrella Insurance
      • Coverage
      • Discounts
      • Payments
    • Specialty Insurance
      • Coverage
    • Business Insurance
      • Coverage
  • Claims
    • Auto Claims
      • Filing an auto insurance claim
      • Auto insurance claim process
      • Repairing Your Car
      • Total loss car vs. repairable vehicles
      • What happens after your car is totaled?
      • How to determine car value
      • The basics of not-at-fault accidents
    • Homeowners Claims
      • Filing a homeowners insurance claim
      • Home insurance claim guide
    • Common Claims Questions
      • What to do after a car accident
      • How long does an insurance claim take to settle?
      • What to do if insurance denies claim and more claims tips
      • I’ve hired an insurance claim attorney - what can I expect?
      • What is subrogation?
      • What effect does a not-at-fault accident have on my insurance?
    • Types of Insurance Claims
      • Rear-end collisions
      • Parking lot accidents
      • Identity theft
      • Home theft
      • Water damage
      • Wind and hail damage
    • Ways to Report a Claim
      We're available 24 hours a day, 365 days a year. File a claim report online or report a claim anytime by calling us now.
      File a claim
  • Learning Center
    • Auto
      • Safe driving tips
      • Car maintenance
      • Car buying tips
    • Home & Renters
      • Home maintenance
      • Home safety
      • Home buying and selling
      • How to rent
    • Disaster Preparedness
      • Wildfires
      • Tornadoes
      • Hurricanes
      • Earthquakes
      • Floods
      • Natural Disasters
    • Understanding Insurance
      • Insurance coverage
      • Insurance Rates
      • Insurance terms
    • Florida Hurricane Mitigation Discounts
    • About
      • Benefits and Discounts

        Check out all the different benefits and discounts that we offer through CONNECT. From auto to home insurance, we've got you covered.

        See benefits and discounts
      • Customer Testimonials

        See what customers have to say about their experience with CONNECT. Read auto and home insurance reviews to learn about our superior customer service and more!

        Hear from our customers
    • Help
      • Contact Us
        Have questions around your insurance policy or claims? We’re here to help. Find a CONNECT phone number and other contact info you need.
        Visit our contact page
      • General FAQs
        Find answers to your billing, coverage, claims, documents and profile questions.
        See all FAQs
      • Holiday Hours
        On certain dates, some of our services may be limited.
        See our holiday hours
    • Careers
      • Our Values
        • Work/Life Balance
          • Diversity & Inclusion
            • Benefits
              • Development
                • Community
                  • Our Hiring Process
                  • Call
                    1-888-239-9953
                  • Log In
                  CONNECT POWERED BY AMERICAN FAMILY INSURANCE logo
                  • Home
                  • Insurance Choices
                    • Auto Insurance
                      • Coverage
                      • Benefits
                      • Discounts
                      • Payments
                    • Home & Condo Insurance
                      • Homeowners Standard Coverages
                      • Condo Coverage
                      • Additional Coverage Options
                      • Discounts
                      • Payments
                    • Renters Insurance
                      • Coverage
                      • Benefits
                      • Payments
                    • Umbrella Insurance
                      • Coverage
                      • Discounts
                      • Payments
                    • Specialty Insurance
                      • Coverage
                    • Business Insurance
                      • Coverage
                  • Claims
                    • Auto Claims
                      • Filing an auto insurance claim
                      • Auto insurance claim process
                      • Repairing Your Car
                      • Total loss car vs. repairable vehicles
                      • What happens after your car is totaled?
                      • How to determine car value
                      • The basics of not-at-fault accidents
                    • Homeowners Claims
                      • Filing a homeowners insurance claim
                      • Home insurance claim guide
                    • Common Claims Questions
                      • What to do after a car accident
                      • How long does an insurance claim take to settle?
                      • What to do if insurance denies claim and more claims tips
                      • I’ve hired an insurance claim attorney - what can I expect?
                      • What is subrogation?
                      • What effect does a not-at-fault accident have on my insurance?
                    • Types of Insurance Claims
                      • Rear-end collisions
                      • Parking lot accidents
                      • Identity theft
                      • Home theft
                      • Water damage
                      • Wind and hail damage
                    • Ways to Report a Claim
                      We're available 24 hours a day, 365 days a year. File a claim report online or report a claim anytime by calling us now.
                      File a claim
                  • Learning Center
                    • Auto
                      • Safe driving tips
                      • Car maintenance
                      • Car buying tips
                    • Home & Renters
                      • Home maintenance
                      • Home safety
                      • Home buying and selling
                      • How to rent
                    • Disaster Preparedness
                      • Wildfires
                      • Tornadoes
                      • Hurricanes
                      • Earthquakes
                      • Floods
                      • Natural Disasters
                    • Understanding Insurance
                      • Insurance coverage
                      • Insurance Rates
                      • Insurance terms
                    • Florida Hurricane Mitigation Discounts
                    • About
                      • Benefits and Discounts

                        Check out all the different benefits and discounts that we offer through CONNECT. From auto to home insurance, we've got you covered.

                        See benefits and discounts
                      • Customer Testimonials

                        See what customers have to say about their experience with CONNECT. Read auto and home insurance reviews to learn about our superior customer service and more!

                        Hear from our customers
                    • Help
                      • Contact Us
                        Have questions around your insurance policy or claims? We’re here to help. Find a CONNECT phone number and other contact info you need.
                        Visit our contact page
                      • General FAQs
                        Find answers to your billing, coverage, claims, documents and profile questions.
                        See all FAQs
                      • Holiday Hours
                        On certain dates, some of our services may be limited.
                        See our holiday hours
                    • Careers
                      • Our Values
                        • Work/Life Balance
                          • Diversity & Inclusion
                            • Benefits
                              • Development
                                • Community
                                  • Our Hiring Process
                                  • Log In
                                  Rear-end Collision
                                  Rear-end Collision
                                  • Claims
                                    • Auto Claims
                                    • Homeowners Claims
                                    • Common Claims Questions
                                    • Types of Insurance Claims
                                      • Rear-end collisions
                                      • Parking lot accidents
                                      • Identity theft
                                      • Home theft
                                      • Water damage
                                      • Wind and hail damage
                                    • Ways to Report a Claim
                                  • Claims
                                    • Auto Claims
                                    • Homeowners Claims
                                    • Common Claims Questions
                                    • Types of Insurance Claims
                                    • Ways to Report a Claim
                                  1. Home
                                  2. Claims
                                  3. Types of Insurance Claims
                                  4. Rear-end collisions
                                  • Claims
                                    • Auto Claims
                                    • Homeowners Claims
                                    • Common Claims Questions
                                    • Types of Insurance Claims
                                      • Rear-end collisions
                                      • Parking lot accidents
                                      • Identity theft
                                      • Home theft
                                      • Water damage
                                      • Wind and hail damage
                                    • Ways to Report a Claim

                                  Tips on Rear-end Collisions

                                  A rear-end collision occurs when one vehicle suddenly slows or stops, causing the next vehicle to crash into it from behind. A rear-end collision may also occur when an inattentive driver crashes into the car in front. You can avoid a rear-end collision by following a few simple tips:

                                  Preventing a Rear-end Collision

                                  In addition to scanning your mirrors, using your turn signals and not multi-tasking, there are several other things you can do to prevent a rear-end collision. For example, you can flash your brake lights to give the driver behind you fair warning of upcoming traffic changes. Likewise, you can increase the distance between you and the car you are following — or the car following you.

                                  Tips to avoid rear-end collisions

                                  What to do after a rear-end collision

                                  If a rear-end accident does occur, follow these steps to help you stay safe and get the information you need to file a claim.

                                  Pull your car away from traffic

                                  After you rear-end another vehicle, or after you have been rear-ended by another vehicle, pull away from the flow of traffic.

                                  Check for injuries

                                  Call 911 if needed. Unexpected hits from behind can easily cause injury, the most common of which is whiplash. Depending on the effectiveness of safety belts and air bags, injuries to the face and head may also occur.

                                  Survey the rear-end accident scene

                                  Note the date, time, weather and driving conditions. If there are independent witnesses, ask for their contact information; they'll need to confirm the location of the vehicles and the course of events.

                                  Exchange information

                                  When stepping out of your vehicle, note the other vehicle's license plate number immediately (snap a photo with your phone if you don't have a pen and paper handy.) Politely ask for the other driver's contact information. If the driver refuses to provide his or her contact information or attempts to leave the scene, their license plate number will help you track them down.

                                  Call the police

                                  Call the police as soon as possible. Officers can file a formal report for claims purposes. As an official documentation of the course of events, the police report is integral to the claims process. Having one will make the accident easier to understand.

                                  Take photos

                                  If you have a camera on your phone, use it to take pictures of the scene. Photos help explain what happened in the rear-end accident and the degree of damage. If you can, make a diagram to illustrate the course of events, too.

                                  Go to the doctor to assess injuries

                                  If you believe you have sustained an injury in an accident, don't wait to go to the doctor. Find out sooner rather than later if you are injured.

                                  Be aware of damage

                                  Both cars may sustain damage from the impact, but the smaller of the two will likely incur more of it. Take your vehicle to an auto repair shop for a more thorough inspection just to be sure there are no internal problems.

                                  Give us a call

                                  Call to initiate an accident claim, or to notify us that someone will be filing a claim against you - regardless of how little damage you see. Have your policy number on hand, and be ready to answer some basic questions about the rear-end accident. 

                                  A.M. Best, the leading independent rater of insurers in the country, has rated the companies within the CONNECT group “A” (Excellent), the third highest of their 15 ratings, for financial strength, stability and soundness of operating performance. Better Business Bereau Accredited Business

                                  File an Auto or Home Insurance Claim

                                  • Insurance Choices
                                    • Auto Insurance
                                    • Home & Condo Insurance
                                    • Renters Insurance
                                    • Umbrella Insurance
                                    • Specialty Insurance
                                    • Business Insurance
                                  • Claims
                                    • Auto Claims
                                    • Homeowners Claims
                                    • Common Claims Questions
                                    • Types of Insurance Claims
                                    • Ways to Report a Claim
                                  • Learning Center
                                    • Auto
                                    • Home & Renters
                                    • Disaster Preparedness
                                    • Understanding Insurance
                                    • Florida Hurricane Mitigation Discounts
                                    • About
                                      • Benefits and Discounts
                                      • Customer Testimonials
                                    • Help
                                      • Contact Us
                                      • General FAQs
                                      • Holiday Hours
                                  • Careers
                                    • Where you work matters
                                    • Work/life balance matters
                                    • People matter
                                    • Benefits matter
                                    • Your development matters
                                    • Community matters
                                    • The hiring process matters
                                  • Privacy
                                  • Security
                                  • Terms of Use
                                  • Company Information
                                  • Accessibility
                                  • Site Map
                                  • Lender

                                  © 2025 American Family Connect Property and Casualty Insurance Company, Inc. All rights reserved.

                                  CONNECT, powered by American Family Insurance, is the brand name of American Family Connect Property and Casualty Insurance Company and American Family Connect Insurance Company, Madison, WI. Depending on the state, auto policies are underwritten by either company, or by an affiliate, Midvale Indemnity Company, Madison, WI. Property policies are underwritten and issued by affiliates based in Boston, MA, including: Homesite Indemnity Company, Homesite Insurance Company, Homesite Insurance Company of California, Homesite Insurance Company of Florida, Homesite Insurance Company of Georgia, Homesite Insurance Company of Illinois, Homesite Insurance Company of New York, Homesite Lloyd’s of Texas, and Homesite Insurance Company of the Midwest. The American Family Connect Insurance Agency, Inc., places policies with related and unrelated companies. Each insurer is solely responsible for the claims on its policies and pays the Agency for policies sold. In Texas, certain property coverages may be underwritten by Ranchers & Farmers Mutual Insurance Company. Prices, coverages and privacy policies vary among these insurers. Each company has sole financial responsibility for its products. Some products, discounts, benefits, and savings may vary, may not be available in all states, and are subject to limitations.

                                  We provide this information to help you understand insurance. Any coverage is subject to the terms of your policy. Please refer to your policy and declaration page for complete coverage details.