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                  CONNECT POWERED BY AMERICAN FAMILY INSURANCE logo
                  • Home
                  • Insurance Choices
                    • Auto Insurance
                      • Coverage
                      • Benefits
                      • Discounts
                      • Payments
                    • Home & Condo Insurance
                      • Homeowners Standard Coverages
                      • Condo Coverage
                      • Additional Coverage Options
                      • Discounts
                      • Payments
                    • Renters Insurance
                      • Coverage
                      • Benefits
                      • Payments
                    • Umbrella Insurance
                      • Coverage
                      • Discounts
                      • Payments
                    • Specialty Insurance
                      • Coverage
                    • Business Insurance
                      • Coverage
                  • Claims
                    • Auto Claims
                      • Filing an auto insurance claim
                      • Auto insurance claim process
                      • Repairing Your Car
                      • Total loss car vs. repairable vehicles
                      • What happens after your car is totaled?
                      • How to determine car value
                      • The basics of not-at-fault accidents
                    • Homeowners Claims
                      • Filing a homeowners insurance claim
                      • Home insurance claim guide
                    • Common Claims Questions
                      • What to do after a car accident
                      • How long does an insurance claim take to settle?
                      • What to do if insurance denies claim and more claims tips
                      • I’ve hired an insurance claim attorney - what can I expect?
                      • What is subrogation?
                      • What effect does a not-at-fault accident have on my insurance?
                    • Types of Insurance Claims
                      • Rear-end collisions
                      • Parking lot accidents
                      • Identity theft
                      • Home theft
                      • Water damage
                      • Wind and hail damage
                    • Ways to Report a Claim
                      We're available 24 hours a day, 365 days a year. File a claim report online or report a claim anytime by calling us now.
                      File a claim
                  • Learning Center
                    • Auto
                      • Safe driving tips
                      • Car maintenance
                      • Car buying tips
                    • Home & Renters
                      • Home maintenance
                      • Home safety
                      • Home buying and selling
                      • How to rent
                    • Disaster Preparedness
                      • Wildfires
                      • Tornadoes
                      • Hurricanes
                      • Earthquakes
                      • Floods
                      • Natural Disasters
                    • Understanding Insurance
                      • Insurance coverage
                      • Insurance Rates
                      • Insurance terms
                    • Florida Hurricane Mitigation Discounts
                    • About
                      • Benefits and Discounts

                        Check out all the different benefits and discounts that we offer through CONNECT. From auto to home insurance, we've got you covered.

                        See benefits and discounts
                      • Customer Testimonials

                        See what customers have to say about their experience with CONNECT. Read auto and home insurance reviews to learn about our superior customer service and more!

                        Hear from our customers
                    • Help
                      • Contact Us
                        Have questions around your insurance policy or claims? We’re here to help. Find a CONNECT phone number and other contact info you need.
                        Visit our contact page
                      • General FAQs
                        Find answers to your billing, coverage, claims, documents and profile questions.
                        See all FAQs
                      • Holiday Hours
                        On certain dates, some of our services may be limited.
                        See our holiday hours
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                          • Diversity & Inclusion
                            • Benefits
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                                  Car Buying
                                  Car Buying
                                  • Learning Center
                                    • Auto
                                      • Safe driving tips
                                      • Car maintenance
                                      • Car buying tips
                                        • 5 tips for buying a new car
                                        • Auto loan vs. auto lease
                                        • How to negotiate a car price
                                        • Insurance for salvage title cars
                                        • Questions to ask when buying a used car
                                        • Should I get a new car?
                                        • Tips for spotting flood-damaged cars
                                        • Tips for test driving a new car
                                        • Cost of owning a car
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                                    • Understanding Insurance
                                    • Florida Hurricane Mitigation Discounts
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                                    • Auto
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                                    • Disaster Preparedness
                                    • Understanding Insurance
                                    • Florida Hurricane Mitigation Discounts
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                                  • Learning Center
                                    • Auto
                                      • Safe driving tips
                                      • Car maintenance
                                      • Car buying tips
                                        • 5 tips for buying a new car
                                        • Auto loan vs. auto lease
                                        • How to negotiate a car price
                                        • Insurance for salvage title cars
                                        • Questions to ask when buying a used car
                                        • Should I get a new car?
                                        • Tips for spotting flood-damaged cars
                                        • Tips for test driving a new car
                                        • Cost of owning a car
                                        • Car Care
                                    • Home & Renters
                                    • Disaster Preparedness
                                    • Understanding Insurance
                                    • Florida Hurricane Mitigation Discounts

                                  Car Buying Tips

                                  Looking to buy a new car? Preparing for a family road trip, or braving snowy winter roads? Need to get beyond the bumper? This vehicle ownership information gives you maintenance and safety tips and more.

                                  • 5 tips for buying a new car

                                    When it comes to buying a new car, there are many details to consider. From the best time to buy a new car to cost, check out these car buying tips today.

                                    Learn more about buying a new car

                                  • Auto loan vs. auto lease

                                    Deciding whether to buy or lease a car? Learn the difference between leasing and financing a car and understand the pros and cons of both with CONNECT.

                                    Learn more about an auto loan vs. an auto lease

                                  • How to negotiate a car price

                                    Negotiating a car price can be one of the most intimidating parts of buying a car. Use these tips to learn how to negotiate a car price.

                                    Learn more about negotiating a car price

                                  • Insurance for salvage title cars

                                    Can you insure a car with a salvage title? Take a look at our Salvage Title Insurance infographic to discover how car insurance for salvage vehicles works.

                                    Learn more about salvage title insurance

                                  • Questions to ask when buying a used car

                                    Thinking of buying a used car? View our helpful used car buying guide — from what to ask when buying a used car to a used car checklist, we have you covered.

                                    Learn more about buying a used car

                                  • Should I get a new car?

                                    You've been asking yourself ‘Should I get a new car?' Answer these 3 questions first to help decide whether buying a new car is right for you.

                                    Learn more about getting a new car

                                  • Tips for spotting flood-damaged cars

                                    Flood-damaged cars can make their way onto the sale lot and into your garage. You need to know how to spot them.

                                    Learn what questions to ask with these tips

                                  • Tips for test driving a new car

                                    Are you in the market for a new car and ready for a test drive? Get tips for test driving a new car with this CONNECT guide.

                                    Learn more about test driving

                                  • The real cost of car ownership

                                    Buying a new car? Learn about the hidden costs of owning a car including depreciation and fuel costs before making the big decision.

                                    Learn more about car ownership costs

                                  • Car care: how to take care of your car

                                    When you buy a new car, you want it to run well for a long time. Use these tips to extend your car's life and value.

                                    Learn more about car care

                                  A.M. Best, the leading independent rater of insurers in the country, has rated the companies within the CONNECT group “A” (Excellent), the third highest of their 15 ratings, for financial strength, stability and soundness of operating performance. Better Business Bereau Accredited Business

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                                  © 2025 American Family Connect Property and Casualty Insurance Company, Inc. All rights reserved.

                                  CONNECT, powered by American Family Insurance, is the brand name of American Family Connect Property and Casualty Insurance Company and American Family Connect Insurance Company, Madison, WI. Depending on the state, auto policies are underwritten by either company, or by an affiliate, Midvale Indemnity Company, Madison, WI. Property policies are underwritten and issued by affiliates based in Boston, MA, including: Homesite Indemnity Company, Homesite Insurance Company, Homesite Insurance Company of California, Homesite Insurance Company of Florida, Homesite Insurance Company of Georgia, Homesite Insurance Company of Illinois, Homesite Insurance Company of New York, Homesite Lloyd’s of Texas, and Homesite Insurance Company of the Midwest. The American Family Connect Insurance Agency, Inc., places policies with related and unrelated companies. Each insurer is solely responsible for the claims on its policies and pays the Agency for policies sold. In Texas, certain property coverages may be underwritten by Ranchers & Farmers Mutual Insurance Company. Prices, coverages and privacy policies vary among these insurers. Each company has sole financial responsibility for its products. Some products, discounts, benefits, and savings may vary, may not be available in all states, and are subject to limitations.

                                  We provide this information to help you understand insurance. Any coverage is subject to the terms of your policy. Please refer to your policy and declaration page for complete coverage details.