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        Check out all the different benefits and discounts that we offer through CONNECT. From auto to home insurance, we've got you covered.

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    Holiday Hours

    During holiday, some services may be limited; however, you may report claims 24/7. Certain departments may have fewer staff available on holidays even though our hours remain unchanged. Thank you for your patience if you contact us on these days.

    MLK Day

    Monday, January 20, 2025

    Sales and Customer Service will work from 7 a.m. to 7 p.m. (Central Time).

    Memorial Day

    Monday, May 26, 2025

    All departments (except claims reporting) will be closed.

    Independence Day

    Friday, July 4, 2025

    All departments (except claims reporting) will be closed.

    Labor Day

    Monday, September 1, 2025

    All departments (except claims reporting) will be closed.

    Thanksgiving

    Thursday, November 27, 2025

    All departments (except claims reporting) will be closed.

    Friday, November 28, 2025

    Sales and Customer Service will work from 8 a.m. to 6 p.m. (Central Time).

    Christmas

    Wednesday, December 24, 2025

    Sales and Customer Service will work from 7 a.m. to 4 p.m. (Central Time).

    Thursday, December 25, 2025

    All departments (except claims reporting) will be closed.

    New Year's 2026

    Wednesday, December 31, 2025

    Sales and Customer Service will work from 7 a.m. to 7 p.m. (Central Time).

    Thursday, January 1, 2026

    All departments (except claims reporting) will be closed.

    A.M. Best, the leading independent rater of insurers in the country, has rated the companies within the CONNECT group “A” (Excellent), the third highest of their 15 ratings, for financial strength, stability and soundness of operating performance. Better Business Bereau Accredited Business

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    © 2025 American Family Connect Property and Casualty Insurance Company, Inc. All rights reserved.

    CONNECT, powered by American Family Insurance, is the brand name of American Family Connect Property and Casualty Insurance Company and American Family Connect Insurance Company, Madison, WI. Depending on the state, auto policies are underwritten by either company, or by an affiliate, Midvale Indemnity Company, Madison, WI. Property policies are underwritten and issued by affiliates based in Boston, MA, including: Homesite Indemnity Company, Homesite Insurance Company, Homesite Insurance Company of California, Homesite Insurance Company of Florida, Homesite Insurance Company of Georgia, Homesite Insurance Company of Illinois, Homesite Insurance Company of New York, Homesite Lloyd’s of Texas, and Homesite Insurance Company of the Midwest. The American Family Connect Insurance Agency, Inc., places policies with related and unrelated companies. Each insurer is solely responsible for the claims on its policies and pays the Agency for policies sold. In Texas, certain property coverages may be underwritten by Ranchers & Farmers Mutual Insurance Company. Prices, coverages and privacy policies vary among these insurers. Each company has sole financial responsibility for its products. Some products, discounts, benefits, and savings may vary, may not be available in all states, and are subject to limitations. Costco Insurance Agency, Inc. is not licensed in New York state. Insurance products are not obtained through the Costco Insurance Agency, Inc. in New York. Costco Wholesale, Costco Insurance Agency, Inc. and its subsidiaries do not underwrite insurance, pay claims or guarantee any of the products or services offered by CONNECT. Costco Insurance Agency, Inc. (CIA), a licensed insurance agent, may receive compensation from CONNECT and/or its affiliates.

    We provide this information to help you understand insurance. Any coverage is subject to the terms of your policy. Please refer to your policy and declaration page for complete coverage details.