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                  CONNECT POWERED BY AMERICAN FAMILY INSURANCE logo
                  • Home
                  • Insurance Choices
                    • Auto Insurance
                      • Coverage
                      • Benefits
                      • Discounts
                      • Payments
                    • Home & Condo Insurance
                      • Homeowners Standard Coverages
                      • Condo Coverage
                      • Additional Coverage Options
                      • Discounts
                      • Payments
                    • Renters Insurance
                      • Coverage
                      • Benefits
                      • Payments
                    • Umbrella Insurance
                      • Coverage
                      • Discounts
                      • Payments
                    • Specialty Insurance
                      • Coverage
                    • Business Insurance
                      • Coverage
                  • Claims
                    • Auto Claims
                      • Filing an auto insurance claim
                      • Auto insurance claim process
                      • Repairing Your Car
                      • Total loss car vs. repairable vehicles
                      • What happens after your car is totaled?
                      • How to determine car value
                      • The basics of not-at-fault accidents
                    • Homeowners Claims
                      • Filing a homeowners insurance claim
                      • Home insurance claim guide
                    • Common Claims Questions
                      • What to do after a car accident
                      • How long does an insurance claim take to settle?
                      • What to do if insurance denies claim and more claims tips
                      • I’ve hired an insurance claim attorney - what can I expect?
                      • What is subrogation?
                      • What effect does a not-at-fault accident have on my insurance?
                    • Types of Insurance Claims
                      • Rear-end collisions
                      • Parking lot accidents
                      • Identity theft
                      • Home theft
                      • Water damage
                      • Wind and hail damage
                    • Ways to Report a Claim
                      We're available 24 hours a day, 365 days a year. File a claim report online or report a claim anytime by calling us now.
                      File a claim
                  • Learning Center
                    • Auto
                      • Safe driving tips
                      • Car maintenance
                      • Car buying tips
                    • Home & Renters
                      • Home maintenance
                      • Home safety
                      • Home buying and selling
                      • How to rent
                    • Disaster Preparedness
                      • Wildfires
                      • Tornadoes
                      • Hurricanes
                      • Earthquakes
                      • Floods
                      • Natural Disasters
                    • Understanding Insurance
                      • Insurance coverage
                      • Insurance Rates
                      • Insurance terms
                    • Florida Hurricane Mitigation Discounts
                    • About
                      • Benefits and Discounts

                        Check out all the different benefits and discounts that we offer through CONNECT. From auto to home insurance, we've got you covered.

                        See benefits and discounts
                      • Customer Testimonials

                        See what customers have to say about their experience with CONNECT. Read auto and home insurance reviews to learn about our superior customer service and more!

                        Hear from our customers
                    • Help
                      • Contact Us
                        Have questions around your insurance policy or claims? We’re here to help. Find a CONNECT phone number and other contact info you need.
                        Visit our contact page
                      • General FAQs
                        Find answers to your billing, coverage, claims, documents and profile questions.
                        See all FAQs
                      • Holiday Hours
                        On certain dates, some of our services may be limited.
                        See our holiday hours
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                                  File an Auto or Home Insurance Claim
                                  Types of Insurance Claims
                                  • Claims
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                                    • Common Claims Questions
                                    • Types of Insurance Claims
                                      • Rear-end collisions
                                      • Parking lot accidents
                                      • Identity theft
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                                      • Water damage
                                      • Wind and hail damage
                                    • Ways to Report a Claim
                                  • Claims
                                    • Auto Claims
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                                    • Common Claims Questions
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                                  • Claims
                                    • Auto Claims
                                    • Homeowners Claims
                                    • Common Claims Questions
                                    • Types of Insurance Claims
                                      • Rear-end collisions
                                      • Parking lot accidents
                                      • Identity theft
                                      • Home theft
                                      • Water damage
                                      • Wind and hail damage
                                    • Ways to Report a Claim

                                  Types of Insurance Claims

                                  Get the information you need on common claims for incidents that may occur either at home or on the road.

                                  • Rear-end collisions

                                    Rear-end accidents are among the most common accidents. Learn how to avoid a rear-end collision, what to do after being rear-ended, how to file a claim & more.

                                    Learn more about rear-end collisions

                                  • Parking lot accidents

                                    Car accident in parking lot: it’s all too common. If you've been in a parking lot accident, follow these tips to help you navigate and file an accident claim.

                                    Learn more about handling parking lot accidents

                                  • Identity theft

                                    There are many types of identity theft, including the misuse or attempted misuse of a credit card. Get identity theft facts & learn how to report identity theft.

                                    Learn more about reporting identity theft

                                  • Home theft

                                    If you have been the victim of home theft, filing a home insurance claim should be your next step. Follow our tips to report a theft and ease the claim process.

                                    Learn more about reporting a home theft

                                  • Water damage

                                    Whether your house is damaged by a broken pipe or leaky roof, you’ll need to understand how to file a water damage insurance claim. Use our water damage tips now.

                                    Learn more about filing a water damage claim

                                  • Wind and hail damage

                                    Thunderstorms & tornadoes can cause wind damage or hail damage to your home. If you’ve experienced storm damage, learn how to file an insurance claim today.

                                    Learn more about filing a wind or hail damage claim

                                  A.M. Best, the leading independent rater of insurers in the country, has rated the companies within the CONNECT group “A” (Excellent), the third highest of their 15 ratings, for financial strength, stability and soundness of operating performance. Better Business Bereau Accredited Business

                                  File an Auto or Home Insurance Claim

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                                  © 2025 American Family Connect Property and Casualty Insurance Company, Inc. All rights reserved.

                                  CONNECT, powered by American Family Insurance, is the brand name of American Family Connect Property and Casualty Insurance Company and American Family Connect Insurance Company, Madison, WI. Depending on the state, auto policies are underwritten by either company, or by an affiliate, Midvale Indemnity Company, Madison, WI. Property policies are underwritten and issued by affiliates based in Boston, MA, including: Homesite Indemnity Company, Homesite Insurance Company, Homesite Insurance Company of California, Homesite Insurance Company of Florida, Homesite Insurance Company of Georgia, Homesite Insurance Company of Illinois, Homesite Insurance Company of New York, Homesite Lloyd’s of Texas, and Homesite Insurance Company of the Midwest. The American Family Connect Insurance Agency, Inc., places policies with related and unrelated companies. Each insurer is solely responsible for the claims on its policies and pays the Agency for policies sold. In Texas, certain property coverages may be underwritten by Ranchers & Farmers Mutual Insurance Company. Prices, coverages and privacy policies vary among these insurers. Each company has sole financial responsibility for its products. Some products, discounts, benefits, and savings may vary, may not be available in all states, and are subject to limitations.

                                  We provide this information to help you understand insurance. Any coverage is subject to the terms of your policy. Please refer to your policy and declaration page for complete coverage details.